Zornixa
Products/ERP Suite/CRM
ERP Suite

CRM

Customer lifecycle

Our CRM is built for complex B2B relationships, not simple transactional contacts. Map entire account hierarchies, track every touchpoint across your team, set automated follow-up sequences, and use customer health scores to identify at-risk accounts before they churn.

01

Contact & Account Management

Hierarchical account structures, contact records with full activity history, and relationship mapping across organisations.

02

Pipeline Automation

Customisable pipeline stages with automated stage progression rules, task creation, and notification triggers.

03

Activity Tracking

Log calls, emails, meetings, and notes against contacts automatically — with two-way email sync and calendar integration.

Features

Everything CRM includes.

Contact & Account Management

Hierarchical account structures, contact records with full activity history, and relationship mapping across organisations.

Pipeline Automation

Customisable pipeline stages with automated stage progression rules, task creation, and notification triggers.

Activity Tracking

Log calls, emails, meetings, and notes against contacts automatically — with two-way email sync and calendar integration.

Customer Health Scores

Composite health scores based on engagement, usage, support tickets, and payment history — surfaced on every account page.

Who it's for

Built for organisations like yours.

CRM is deployed by organisations with complex operational requirements who need a system that adapts to their workflows — not the other way around.

Enterprise sales teams
Account management teams
Customer success operations
Professional services

Ready to see CRM in action?

Book a 30-minute demo and we will show you exactly how it maps to your operations.